Contact the game team
Gulf Network & Technology LLC Email: butsyna@gulfnetwork.click For account, gameplay, purchase, privacy or accessibility questions, email our support team. Please include your player ID, server, app version, device model, the time the issue occurred and a concise description. Do not send your password, full payment-card details or Apple verification codes.
Purchases and delivery
If Apple confirms a purchase but you have not received it, reopen the game using the same game account and wait for verification. Contact support with the product and transaction identifiers if it remains unresolved. Restore Purchases is intended for eligible restorable entitlements; it does not recreate consumable credits that were already delivered and used. Request App Store refunds at https://reportaproblem.apple.com/.
Safety, privacy and deletion
For abusive content, include the relevant player ID, message and approximate time so we can investigate. To delete a game account, use Settings > Delete Account and read the confirmation. For other privacy rights, contact the support address above. Deleting the app does not delete your account, cancel an Apple subscription or submit a refund request.